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In the latest IT/OT Insider podcast, David sits down with Klaas Dobbelaere, IIoT Connectivity Director at Electrolux, known in some markets under brands like AEG and Frigidaire. Klaas offered valuable insights into Electrolux’s digital transformation journey and how the company is harnessing the power of the Industrial Internet of Things (IIoT) to drive innovation across its global manufacturing operations.

Electrolux’s Transformation Journey

Klaas kicked off the discussion by outlining Electrolux’s ongoing digital transformation efforts. As one of the leading global appliance manufacturers, Electrolux must continuously innovate while maintaining operational efficiency and sustainability. According to Klaas, leveraging IIoT to create seamless connectivity across their manufacturing sites plays a key role in optimizing processes like energy management and predictive maintenance.

He highlighted that a critical part of their transformation journey is not just gathering data but translating it into actionable insights. “Data collection is important, but its real value comes when it’s transformed into insights that drive decision-making and improve operational efficiency,” Klaas emphasized. For Electrolux, balancing cutting-edge technologies with the practical demands of the plant floor is crucial.

Bridging the IT and OT Divide

Historically, IT and OT have operated in silos, with IT handling information systems and OT focused on the control of physical operations. Klaas explained that this separation often led to friction in industrial settings. However, at Electrolux, the lines between IT and OT are increasingly blurred, fostering a more collaborative environment. IT/OT convergence is now at the forefront of their innovation strategy.

One prime example is the deployment of real-time monitoring systems, enabling engineers to assess machine performance instantly. These systems help identify potential issues before they lead to unplanned downtime, which saves both time and resources.

Overcoming Challenges in IT/OT Integration

Of course, integrating IT and OT comes with challenges. Klaas didn’t shy away from discussing the growing pains that Electrolux faced. The company encountered technical challenges, such as integrating legacy equipment with new digital systems, as well as organizational barriers that slowed down progress. Klaas noted that while these hurdles are significant, strong leadership and patience are key to guiding teams through the change.

One of the biggest challenges is the cultural shift required to embrace new technologies. In a company like Electrolux, where precision, safety, and reliability are deeply ingrained values, moving toward more agile and data-driven processes can be met with resistance. Klaas emphasized the importance of fostering a mindset of continuous learning among employees and providing them with the training needed to bridge the knowledge gap between IT and OT.

Future-Proofing Manufacturing with IIoT

Looking toward the future, Klaas painted a vision of smart, connected factories where machines, sensors, and operators are linked within a vast, real-time data ecosystem. In such environments, AI-driven systems would not only make predictions but autonomously optimize production processes. However, Klaas also cautioned that technology alone won’t solve all challenges. “Without the right people and processes, even the most advanced systems will fall short,” he noted, reminding us that the human element remains critical in any transformation.

Conclusion

Klaas Dobbelaere’s insights during the podcast highlighted how pivotal IT/OT convergence and IIoT are to modern manufacturing. For Electrolux, staying competitive in today’s market requires embracing digital transformation, breaking down silos, and nurturing a culture of collaboration. As the manufacturing landscape evolves, companies like Electrolux are leading the charge, leveraging the power of data and IIoT to drive innovation and efficiency.

Stay tuned for more episodes of IT/OT Insider, where we continue exploring the exciting world of digital manufacturing and industrial innovation.