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In this episode, we welcome Dr. Amir Cahn, CEO of the Smart Water Networks Forum (SWAN). We explore Data-as-a-Service (DaaS) in smart water networks, focusing on the latest trends and innovations in IT/OT convergence and digital transformation within the water industry.
Welcome back to the IT/OT Insider Podcast! Today, our special guest is Dr. Amir Cahn, CEO of the Smart Water Networks Forum (SWAN). Dr. Cahn is an expert in leveraging data-driven technologies to revolutionize water, wastewater, and stormwater networks globally.
The SWAN Forum is a global center for industry experts, innovators, and thought leaders dedicated to the digital transformation of the water sector. SWAN’s mission is to accelerate the adoption of data-driven solutions to enhance the efficiency, sustainability, and resilience of water networks worldwide. SWAN unites a diverse range of stakeholders, including water utilities, engineering firms, technology companies, startups, investors, and academics, fostering collaboration and innovation across the water sector.
Understanding Data-as-a-Service (DaaS)
I was particularly interested in learning more about Data-as-a-Service (DaaS), a transformative model for water utilities. Unlike traditional methods where utilities manage their hardware and data, DaaS shifts the responsibility to a service provider who handles data generation, transmission, and analytics. This model allows utilities to focus on outcomes rather than infrastructure management.
“Data-as-a-Service is about shifting the risk and responsibility from the utility to the service provider. This way, utilities can decide whether they want just the data, a summary report, or predictive analytics,” explains Dr. Cahn.
The Services Staircase
Dr. Cahn introduced us to the concept of the Services Staircase, a framework outlining the progressive stages utilities can follow to enhance their data management capabilities. The framework has three service levels: base (product), intermediate (service), and advanced (capability). This structured approach helps utilities gradually improve their data capabilities, ensuring a sustainable and scalable transformation. By following the Services Staircase, utilities can systematically build their expertise and infrastructure, leading to smarter, more efficient water management practices.
Real-World Examples of DaaS Implementations
Gonzales, Louisiana: Enhancing Service Quality with Smart Metering
In Gonzales, Louisiana, a small utility faced budget constraints that limited its ability to upgrade its infrastructure. By adopting a smart metering DaaS model, the utility implemented advanced metering infrastructure without substantial upfront capital. The DaaS provider handled data generation, transmission, and analytics, delivering actionable insights directly to the utility. This approach improved billing accuracy and efficiency, enhanced service quality, reduced water losses, and boosted customer satisfaction and resource management, demonstrating the tangible benefits of DaaS cost-effectively.
Jerusalem: Reducing Industrial Pollution through Data-Driven Monitoring
In Jerusalem, the city’s water utility faced challenges in monitoring and managing industrial pollution, posing significant environmental and public health risks. By partnering with a DaaS provider, the utility implemented a comprehensive monitoring system that continuously collected and analyzed data from various industrial sites. This system provided real-time alerts and predictive analytics, enabling the utility to identify pollution sources and respond promptly to potential issues. The DaaS model improved the utility’s ability to manage industrial pollution and facilitated compliance with environmental regulations, leading to a significant reduction in pollution incidents and showcasing how DaaS can drive environmental improvements and operational efficiency in urban water management.
The Future of Water Management
Looking ahead, Dr. Cahn envisions increased collaboration between utilities, technology providers, and other sectors. This collaborative approach is essential for addressing pressing challenges like climate change and resource management. Dr. Cahn encourages utilities to embrace DaaS and other innovative models to enhance their operations and sustainability.
“We’re at a pivot point where water management needs innovative solutions more than ever. By working together, we can advance the sector and address global challenges,” Dr. Cahn concludes.
Join the 350+ members of the SWAN Network
To learn more about DaaS and other innovative water management solutions, visit the SWAN Forum’s website. Now is a great time to get involved, as SWAN is offering a 10% discount on membership until July 30th. Join SWAN’s global community to share insights, collaborate on projects, and drive the future of water management.
Resources
Find Dr. Amir Cahn on LinkedIn: Dr. Amir Cahn
Download the free DaaS Playbook: SWAN DaaS Playbook
Become a SWAN member: Join SWAN